Wheelchair Lift may Raise too High
Safety Recall
- Manufacturer
- Turtle Top
- Units affected
- 180
- Recall opened
- Sep 10, 2018
- Owner notification
- Nov 7, 2018
- Manufacturer campaign
- —
- Type
- Vehicle
Affected vehicles (3)
- TURTLE TOP ODYSSEY2013–2018
- TURTLE TOP TERRA TRANSIT2013–2018
- TURTLE TOP VANTERRA2013–2018
Component / system
Defect
Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Risk / consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Documents (13)
Source: NHTSA campaign 18V603000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.