General Motors, LLC recall 21V473
Safety Recall
- Manufacturer
- General Motors, LLC
- Units affected
- 380,498
- Recall opened
- Oct 25, 2021
- Report date
- Jun 24, 2021
- Manufacturer campaign
- N212340980
- Type
- Vehicle
Related investigation
NHTSA opened an investigation that led to this recall.
Affected vehicles (2)
- CADILLAC SRX2010–2016
- SAAB 9-4X2011–2012
Component / system
Defect
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk / consequence
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Chronology of events
See attachment for chronology revision
Notification schedule
- Dealer notification
- JUN 24, 2021 - JUN 24, 2021
- Owner notification
- OCT 25, 2021 - OCT 25, 2021
Source: NHTSA campaign 21V473000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.