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21V972Vehicle 21 documents

Software May Cause Unintentional Vehicle Movement

Safety Recall

Manufacturer
Daimler Vans USA, LLC
Units affected
48,400
Recall opened
Dec 15, 2021
Owner notification
Feb 11, 2022
Manufacturer campaign
VS3PA27 ERI/ERO
Type
Vehicle

This recall resulted from an investigation: PE21019: Vehicle Rolls Away While in Park

Affected vehicles (8)

  • FREIGHTLINER SPRINTER 15002019–2020
  • FREIGHTLINER SPRINTER 25002019–2020
  • FREIGHTLINER SPRINTER 35002019–2020
  • FREIGHTLINER SPRINTER 45002019–2020
  • MERCEDES-BENZ SPRINTER 15002019–2020
  • MERCEDES-BENZ SPRINTER 25002019–2020
  • MERCEDES-BENZ SPRINTER 35002019–2020
  • MERCEDES-BENZ SPRINTER 45002019–2020

Component / system

ELECTRICAL SYSTEM:SOFTWARE

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Risk / consequence

Unintentional vehicle movement can increase the risk of a crash.

Remedy

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Chronology of events

  1. Please see document attached.

Notification schedule

Dealer notification
JAN 24, 2022 - JAN 24, 2022
Owner notification
JAN 31, 2022 - JAN 31, 2022

Documents (21)

Source: NHTSA campaign 21V972000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.