General Motors, LLC recall 22V165
Safety Recall
- Manufacturer
- General Motors, LLC
- Units affected
- 681,509
- Recall opened
- Oct 25, 2022
- Report date
- Mar 17, 2022
- Manufacturer campaign
- N212352530
- Type
- Vehicle
Related investigation
NHTSA opened an investigation that led to this recall.
Affected vehicles (2)
- CHEVROLET EQUINOX2014–2015
- GMC TERRAIN2014–2015
Component / system
Defect
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Risk / consequence
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Chronology of events
- Dec 13, 2019
On December 13, 2019, NHTSA opened investigation EA19-005 into certain model year Equinox and Terrain windshield-wiper transmission failures. On May 18, 2020, NHTSA issued an information request to GM related to this investigation. GM provided its initial response to the information request on July 13, 2020 and an amended response on July 30, 2020. Within the recall population, GM is aware of 4,121 customer complaints and six alleged crashes associated with the condition. These complaints were received beginning in December 2013 through November 2021. GM is not aware of any relevant alleged injuries. As of November 2021, 27,479 model year 2014 and 2015 Equinox and Terrain vehicles had received a windshield-wiper repair or replacement under Special Coverage N192266180.
- Mar 10, 2022
On March 10, 2022, based on GM’s discussions with NHTSA’s Office of Defects Investigation, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall on 2014-2015 model year Equinox and Terrain vehicles.
Notification schedule
- Dealer notification
- MAR 17, 2022 - MAR 17, 2022
- Owner notification
- OCT 31, 2022 - OCT 31, 2022
Source: NHTSA campaign 22V165000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.