Cooktop Flame May Invert

Affected vehicles (1)

Component / system

Defect

Starcraft RV (Starcraft) is recalling certain 2021-2022 Autumn Ridge Outfitter travel trailers. The cooktop flame may invert when the stove and furnace are operated at the same time.

Risk / consequence

An inverted cooktop flame increases the risk of injury or fire.

Remedy

Dealers will install sealant and plywood panels to seal the area, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact Starcraft RV customer service at 1-800-283-8267. Starcraft's number for this recall is 9902582.

Chronology of events

1. December 2021

   In December 2021, Starcraft received a claim of an inverted flame on the cooktop of a unit built in our Idaho location. Starcraft began monitoring our data for other similar allegations. Claims slowly continued to come in and each was discussed and evaluated in our weekly Warranty Incident Review Committee (WIRC) meetings.

2. May 2022

   In May 2022, an incident on a Starcraft unit was elevated from WIRC to the Corrective Preventive Action Committee (CPAC). The CPAC committee met on May 18, 2022 and discussed the incidents and decided to open an investigation. On September 7, 2022, CPAC decided to elevate this matter to the Safety Steering Committee (SSC). Jayco towable engineering conducted testing to better understand the conditions that could lead to an inverted flame. This research was concluded at the start of October 2022. On October 10, 2022 SSC met to discuss this matter and voted in favor of proceeding with a safety recall. Starcraft received a total of eight claims between December 2021 and October 2022.

Notification schedule

Dealer notification

NOV 21, 2022 - NOV 21, 2022

Owner notification

NOV 21, 2022 - NOV 21, 2022

Documents (17)