Corrosion on Winch Remote Control Circuit Board

Affected vehicles (6)

Component / system

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2020-2022 Commercial F-550, 2022 Commercial M2-106, M2-112, Commercial 567, 2021 Commander, and Avenger vehicles equipped with certain Warn Industries VR EVO winches with a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.

Risk / consequence

A winch that operates unintentionally increases the risk of injury.

Remedy

Rosenbauer will notify owners and provide instructions for inspecting the remote for corrosion, disabling the wireless function, and ordering a new wired remote if necessary, free of charge. Owner notification letters were mailed September 25, 2023. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Chronology of events

1. Mar 13, 2023

   3/13/2023: NHTSA contacted Rosenbauer to verify that we would submit a recall. Warn identified Rosenbauer as a buyer of the recalled winches but Rosenbauer was experiencing problems with their email server at that time and did not receive the email.

2. Mar 30, 2023

   3/30/2023: NHTSA contacted Rosenbauer again to verify but our email was still down. At this time nor before March 2023, we did not receive any notification from Warn either.

3. Jul 24, 2023

   7/24/2023: NHTSA contacted Rosenbauer for an update and the email was received.

4. Jul 25, 2023

   7/25/2023: Rosenbauer contacted Warn for PO information.

5. Jul 26, 2023

   7/26/2023: Warn sent the list of recall winches with Rosenbauer's PO number.

6. Jul 28, 2023

   7/28/2023: Rosenbauer finalized the list by tying the recalled winches to a VIN.

7. Jul 31, 2023

   7/31/2023: Recall was filed.

Notification schedule

Dealer notification

AUG 29, 2023 - SEP 29, 2023

Owner notification

AUG 29, 2023 - SEP 29, 2023