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24E103Equipment

Meritor, Inc. recall 24E103

Safety Recall

View on NHTSA.gov Is my vehicle affected?
Manufacturer
Meritor, Inc.
Units affected
128
Recall opened
Dec 9, 2024
Owner notification
—
Manufacturer campaign
C24AM
Type
Equipment

Affected vehicles (1)

  • MERITOR FRONT DRIVE STEER AXLE9999

Component / system

POWER TRAIN:AXLE HUBS

Defect

Meritor, Inc. (Meritor) is recalling certain 10-16K and 18-23K front steer drive axles, part numbers FSD 8-16K and FSD 18. An insufficient amount of lubricant in the front steer drive (FSD) axle hubs may result in damage to the wheel bearings.

Risk / consequence

Damaged bearings can cause the wheel to separate and result in a loss of vehicle control, increasing the risk of a crash.

Remedy

The remedy program will be completed by the vehicle manufacturers and provided free of charge. Owners may call Meritor's customer service at 1-866-668-7221. Meritor's number for this recall is C24AM.

Chronology of events

  1. • 28AUG2024 – Wheel end bearing failure incident reported to OnTrac warranty team involving an International Motors vehicle . Meritor began investigating the issue.

  2. • 30AUG2024 – Meritor issued an alert to CDBS Laurinburg, NC of a potential quality issue.

  3. • 31AUG - 13SEPT2024 – Meritor reviewed similar units that remained in inventory and conducted training for the quality alert.

  4. • 13SEPT2024 – Axle build sheets updated to reflect improved verification of grease application.

  5. • 23SEPT – 11OCT2024 – Engineering reviewed and analyzed the issue and drafted technical position. Draft technical position reviewed by Engineering and Quality.

  6. • 11OCT2024 – Engineering and Quality elevate the issue to Product Safety and Compliance for review.

  7. OCT2024

    • 12 – 21 OCT2024 – Product Safety and Compliance reviewed technical analysis.

  8. • 21OCT2024: Meritor began customer notification of potential that certain FSDs may have been assembled with insufficient grease in the wheel end and one reported failure on a vehicle built 11/13/2023 .

  9. DEC2024

    • 22OCT – DEC2024: Meritor worked with customers as they followed their respective product safety and compliance process to determine the potential impact to the respective vehicle systems.

  10. • 4NOV2024 – International Motors submitted a 573 Defect Information Report to NHTSA (24V830).

  11. • 2DEC2024 – Paccar submitted a 573 Defect Information Report to NHTSA (24V903).

  12. • 9DEC2024 – Based on the reports from International Motors and Paccar, Meritor filed this 573 Defect Information Report in accordance with 49 C.F.R. § 573.3(f).

Notification schedule

Dealer notification
NR - NR
Owner notification
NR - NR

Documents

Source: NHTSA campaign 24E103000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.