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24V463Vehicle

Loss of Steering Control from Tie Rod Failure

Safety Recall

View on NHTSA.gov Is my vehicle affected?
Manufacturer
Navistar, Inc.
Units affected
30
Recall opened
Jun 20, 2024
Owner notification
Jul 29, 2024
Manufacturer campaign
24510
Type
Vehicle

Affected vehicles (1)

  • IC BUS CESB2025

Component / system

STEERING:LINKAGES:TIE ROD ASSEMBLY

Defect

Navistar, Inc. (Navistar) is recalling certain 2025 IC Bus CE school buses. Tie rod assemblies may contain ball studs that may have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure.

Risk / consequence

Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.

Remedy

Dealers will replace the tie rod ends and realign the front axle, free of charge. Owner notification letters were mailed July 29, 2024. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 24510.

Chronology of events

  1. Jun 3, 2024

    • 06/03/2024 – Dana communicates to Navistar findings that certain Dana steer axle assemblies built with USK International’s tie rod ball studs were manufactured with less than the required hardness.

  2. Jun 5, 2024

    • 6/05/2024 thru 6/12/2024: Navistar initiates ship hold on of all steer axles and vehicles at the assembly plants, finding 414 suspect date code tie rod assemblies out of 1,998 possible vehicles, and established the clean point at Escobedo, San Antonio and Tulsa assembly plants.

  3. Jun 7, 2024

    • 6/07/2024: USK communicates to Navistar that drag links provided to Navistar were not affected by this defect.

  4. Jun 11, 2024

    • 06/11/2024 – Navistar receives Dana’s defect report for 24E-048. Dana also communicates to Navistar that suspect tie rod assemblies containing the suspect ball studs were shipped to Navistar’s aftermarket part distribution centers.

  5. Jun 12, 2024

    • 6/12/2024: Navistar’s aftermarket part distribution centers place suspect tie rod assembly part numbers on quarantine.

  6. Jun 12, 2024

    • 06/12/2024 – Navistar finalizes the suspect population.

  7. Jun 13, 2024

    • 06/13/2024 – Navistar declares a Safety Recall.

Notification schedule

Dealer notification
AUG 05, 2024 - AUG 05, 2024
Owner notification
AUG 12, 2024 - AUG 12, 2024

Documents

Source: NHTSA campaign 24V463000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.