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24V517Vehicle 16 documents

Improperly Heat-Treated Rear Axle Spring U-Bolts

Safety Recall

Manufacturer
Daimler Vans USA, LLC
Units affected
1,232
Recall opened
Jul 9, 2024
Owner notification
Aug 23, 2024
Manufacturer campaign
VS3FEDERB
Type
Vehicle

Affected vehicles (4)

  • MERCEDES-BENZ SPRINTER 15002023–2024
  • MERCEDES-BENZ SPRINTER 25002023–2024
  • MERCEDES-BENZ SPRINTER 35002023–2024
  • MERCEDES-BENZ SPRINTER 45002023–2024

Component / system

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Risk / consequence

An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Chronology of events

  1. See attached document

Notification schedule

Dealer notification
JUL 15, 2024 - JUL 15, 2024
Owner notification
SEP 06, 2024 - SEP 06, 2024

Documents (16)

Source: NHTSA campaign 24V517000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.