Gulf States Toyota, Inc. recall 24V548

Affected vehicles (22)

Component / system

Defect

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk / consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Chronology of events

1. Jun 25, 2024

   During an inspection of a vehicle at GST’s vehicle processing center on June 25, 2024, it was discovered that the load carrying capacity modification label on that vehicle included an inaccurate weight value. GST initiated an investigation and discovered that programming errors resulted in the system using incorrect weights for multiple accessory parts which caused inaccurately calculated values to be used for the load carrying capacity modification label on some vehicles. As part of the investigation, GST identified specific accessory parts with incorrect weight values, corrected programming errors in the system and currently is performing a review of vehicles and installed labels to determine if the errors may have resulted in a noncompliance. GST’s initial findings and information from the investigation indicate that the labels on some affected vehicles may not conform with FMVSS 110 S10. GST is continuing its review to determine the population of affected vehicles and will revise this report as soon as possible.

Notification schedule

Dealer notification

JUL 31, 2024 - JUL 31, 2024

Owner notification

SEP 16, 2024 - SEP 20, 2024