Engine Crossmember May Break

Affected vehicles (4)

Component / system

Defect

E-One Incorporated (E-One) is recalling certain 2020-2024 Cyclone 2, Typhoon N, 2021- 2024 Cyclone N, and 2021 Quest 2 vehicles. The engine crossmember may break, allowing the cooling fan to contact the fan shroud and become damaged.

Risk / consequence

A damaged cooling fan can result in an engine stall while driving and increase the risk of a crash.

Remedy

Dealers will inspect and repair the crossmember as necessary, free of charge. Owner notification letters were mailed November 26, 2024. Owners may contact E-One Customer Service at 1-352-237-1122.

Chronology of events

1. September 2024

   11 September 2024 – E-ONE was informed that a Dealer found a broken crossmember on an Owners truck during normal maintenance. Pictures were taken and sent to E-ONE. 11 September 2024 – E-ONE requested that the crossmember be removed and sent to E-ONE for further inspection. 20 September 2024 – Received broken crossmember and stated inspection. 25 September 2024 – Determined that the break in the crossmember is not the same as the X15 crossmember break but similar. 26 September 2024 – E-ONE determined the truck population. 1 October 2024 – E-ONE Safety Committee reviewed the issue and decided to recommend a Recall. 3 October 2024 – E-ONE completed draft DIR and sent to REV Group Product Compliance Group for decision. 9 October 2024 – E-One answered questions on the draft DIR from REV Group Product Compliance Group. 11 October 2024 – E-ONE received approval from REV Group Product Compliance Group to proceed with a Recall. One (1) Warranty claim was submitted on S.O. 145252, the truck that the crossmember initially failed on. No other Warranty claims, field reports, injuries or death were reported.

Notification schedule

Dealer notification

OCT 21, 2024 - DEC 10, 2024

Owner notification

NOV 01, 2024 - DEC 10, 2024