Daimler Vans USA, LLC recall 24V930
Safety Recall
- Manufacturer
- Daimler Vans USA, LLC
- Units affected
- 697
- Recall opened
- Jan 31, 2025
- Report date
- Dec 13, 2024
- Manufacturer campaign
- VS3BELKOM
- Type
- Vehicle
Affected vehicles (4)
- MERCEDES-BENZ SPRINTER 15002019–2022
- MERCEDES-BENZ SPRINTER 25002019–2022
- MERCEDES-BENZ SPRINTER 35002019–2022
- MERCEDES-BENZ SPRINTER 45002019–2022
Component / system
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk / consequence
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Chronology of events
See attached document
Notification schedule
- Dealer notification
- DEC 20, 2024 - DEC 20, 2024
- Owner notification
- FEB 07, 2025 - FEB 07, 2025
Source: NHTSA campaign 24V930000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.