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24V957Vehicle 12 documents

High Pressure Fuel Pump May Fail

Safety Recall

Manufacturer
Ford Motor Company
Units affected
295,449
Recall opened
Dec 20, 2024
Owner notification
Jan 23, 2026
Manufacturer campaign
24S78
Type
Vehicle

This recall resulted from an investigation: EA23001: High pressure fuel pump failure

Affected vehicles (7)

  • FORD F-250 SD2020–2022
  • FORD F-350 SD2020–2022
  • FORD F-450 SD2020–2022
  • FORD F-550 SD2020–2022
  • FORD F-600 SD2020–2022
  • FORD F-6502021–2022
  • FORD F-7502021–2022

Component / system

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Defect

Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

Risk / consequence

High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

Chronology of events

  1. Chronology for Ford Field Service Action 24S78 is provided as an attachment.

Notification schedule

Dealer notification
JAN 02, 2025 - JAN 02, 2025
Owner notification
JAN 13, 2025 - JAN 17, 2025

Documents (12)

Source: NHTSA campaign 24V957000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.