Incorrect Safety Chains May Fail

Affected vehicles (1)

Component / system

Defect

Starcraft RV (Starcraft) is recalling certain 2025 Autumn Ridge travel trailers. The installed safety chains are rated at 7,600 lbs. and the actual Gross Vehicle Weight Rating (GVWR) is 7,995 lbs. This can cause the chains to fail, allowing the tow vehicle to separate from the trailer.

Risk / consequence

Separation of the trailer and tow vehicle increases the risk of a crash.

Remedy

Dealers will install new safety chains, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Starcraft customer service at 1-800-283-8267. Starcraft's number for this recall is 9902624.

Chronology of events

1. Mar 11, 2025

   3/11/2025, a discrepancy was reported to Jayco compliance regarding safety chain weight ratings listed on the Jayco Engineering data sheet and prints specific to the Starcraft Autumn Ridge 27BHP Travel Trailers. The investigation started immediately and found that the safety chains installed on these specific trailers are rated at 7600 lbs. and the Gross Vehicle Weight Rating (GVWR) is 7,995 lbs. Jayco Inc. engineering determined that the 7600 lbs. safety chains are underrated on these specific trailers and need to be built with the 11,700 lbs. safety chains.

2. Mar 17, 2025

   3/17/2025 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC.

3. Mar 19, 2025

   3/19/2025 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC.

4. Mar 27, 2025

   3/27/2025 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA. Jayco Inc. is not aware of any warranty claims or injuries related to this matter.

Notification schedule

Dealer notification

MAY 09, 2025 - MAY 09, 2025

Owner notification

MAY 09, 2025 - MAY 09, 2025

Documents (10)