Improperly Tightened Front Lower Control Arms

Affected vehicles (1)

Component / system

Defect

Prevost Car (US) Inc. (Prevost) is recalling one 2025 X3-45 VIP Entertainer vehicle. The front lower control arm fasteners may have been improperly tightened, which can result in control arm separation.

Risk / consequence

A detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash.

Remedy

The owner is advised not to drive their vehicle until it has been repaired. Prevost will inspect and tighten the fasteners as necessary, free of charge. An owner notification letter was mailed June 12, 2025. Owner may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-13.

Chronology of events

1. Apr 25, 2025

   2025-04-25 Issue identified in production during an internal Prevost audit.

2. Apr 25, 2025

   2025-04-25 Delivery Stop was issued to stop the delivery of new vehicles until the investigation is completed and corrective actions are implemented.

3. Apr 29, 2025

   2025-04-29 Case was presented on Volvo Product Safety Evaluation Committee (PSEC) to evaluate if there is a potential safety-related issue. Decision made to raise the potential safety issue to Volvo Product Safety Committee (PSC) for review and determination.

4. Apr 30, 2025

   2025-04-30 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety-related defect, and that a recall combined with a “Do Not Drive Warning” are needed.

5. May 5, 2025

   2025-05-05 Defect Information Report submitted to authorities. No warranty claims related to this issue. No field reports, incidents, accidents, injury, or fatality were reported.

Notification schedule

Dealer notification

JUN 19, 2025 - JUN 19, 2025

Owner notification

JUN 19, 2025 - JUN 19, 2025

Documents (6)