Incorrect Safety Chains May Fail

Affected vehicles (1)

Component / system

Defect

Starcraft RV (Starcraft) is recalling certain 2025 Autumn Ridge travel trailers. The installed safety chains are rated at 7,600 lbs. and the actual Gross Vehicle Weight Rating (GVWR) is 7,995 lbs. This can cause the chains to fail, allowing the trailer to separate from the tow vehicle.

Risk / consequence

Separation of the trailer and tow vehicle increases the risk of a crash.

Remedy

Dealers will replace the safety chains, free of charge. Owner notification letters were mailed June 17, 2025. Owners may contact Starcraft customer service at 1-800-283-8267. Starcrafts number for this recall is 9902634.

Chronology of events

1. May 12, 2025

   5/12/2025 A Starcraft RV dealer sent an email regarding two lot units that had a GVWR listed at 7995 lbs. built with 7600 lbs. safety chains specific to the Starcraft Autumn Ridge 26BHS Travel Trailers. Jayco engineering started an Investigation immediately. Jayco Inc. engineering determined that the 7600 lbs. safety chains are underrated on these specific trailers and need to be replaced with the 11,700 lbs. safety chains.

2. May 19, 2025

   5/19/2025 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC.

3. May 29, 2025

   5/29/2025 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC.

4. May 30, 2025

   5/30/2025 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA. Jayco Inc. is aware of two warranty claims related to this matter.

Notification schedule

Dealer notification

Jul 03, 2025 - Jul 03, 2025 No Dealers

Owner notification

Jul 03, 2025 - Jul 03, 2025 Phased Recall

Documents (10)