360-Camera Monitor May Not Display

Affected vehicles (1)

Component / system

Defect

Shyft Group (Shyft) is recalling certain 2024-2025 Utilimaster Aeromaster vehicles. The monitor in the 360-degree camera system may not display the correct image at start up.

Risk / consequence

A monitor failing to display the correct image reduces the driver's view, increasing the risk of a crash.

Remedy

Shyft will install an in-line circuit protector and monitor, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Shyft customer service at 1-800-237-7806. Shyft's number for this recall is 25-15.

Chronology of events

1. May 16, 2025

   On 5/16/2025, a customer complained of monitors not displaying the 360 view when the vehicle was started. On 5/19, monitors were returned to the supplier for evaluation. During the evaluation, a damaged trace on one of the electrical boards was observed. Between 5/19 and 5/27, testing was conducted and initial root cause was thought to be understood. However, the proposed solution proved not to address the problem. Complaints continued to be made and on 6/9, Shyft determined the problem to be related to motor vehicles safety. During the week of 6/12, testing was conducted and a board within the vehicles failed from what appears to be related to a high electrical voltage spike. However, the failure mode of the monitor cutting out is not fully repeatable and the cause is still under evaluation.

Notification schedule

Dealer notification

No Dealers

Owner notification

Phased Recall