Incorrect Module Software May Deploy Air Bag Improperly

Affected vehicles (2)

Component / system

Defect

Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.

Risk / consequence

An air bag that deploys improperly increases the risk of injury during a crash.

Remedy

Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.

Chronology of events

1. Feb 26, 2025

   February 26, 2025: Mazda Toyota Manufacturing (MTM) notified Mazda about a potential configuration issue with the SAS unit. February 27~ 28, 2025: Mazda issued a stop shipment for all vehicles at the manufacturing facility as a preliminary containment action. This action was taken after it was discovered that, during the SAS unit write procedure at MTM, incorrect air bag configuration data that was intended for use starting March 3, was mistakenly applied. This error was subsequently detected during end-of-line (EOL) testing due to a mismatch between the actual and planned configuration data.

2. Mar 3, 2025

   March 3, 2025: Mazda issued a stop movement for all in-transit vehicles that may be impacted from this concern and confirmed that no units have been delivered to the dealers. March 3 ~ May 30, 2025: Mazda initiated an investigation to assess the potential safety impact of the concern and to evaluate the possibility of non-compliance. Since the combination of this particular hardware and software configuration of the SAS unit had not been previously considered, Mazda engaged the SAS unit supplier to understand the potential overall impact on the vehicle performance and operability. At the same time, Mazda continued to study the affected vehicle scope based on production data. During Mazda and MTM’s investigation, multiple procedural and data errors were identified in the SAS repair process of suspected units at MTM, requiring further analysis and a thorough understanding of the issues based on the production data records.

3. Jun 13, 2025

   June 13, 2025: Mazda held a Quality Audit Committee meeting and approved a field action for the U.S. and U.S. Territories. As of June 13, 2025, Mazda is not aware of any reports of accidents or injuries related to this concern.

4. Aug 20, 2025

   August 20 2025: This amendment updates the decision to forego mailing owner notification letters. The two affected vehicles remain secured - one in dealer inventory under a stop sale order and the other under Mazda’s control - until repairs are completed by the fourth quarter of 2025 or earlier. As they will remain secured beyond the 60-day requirement under 49 CFR Part 577.7, owner letters are not required. Mazda will report completion status in the first quarterly report.

Notification schedule

Dealer notification

No Dealers

Owner notification

Phased Recall