Loose Passenger Seat Back and Seat Belt Fasteners

Affected vehicles (2)

Component / system

Defect

Prevost Car (US) Inc. (Prevost) is recalling certain 2025 X3-45 and 2025-2026 H3-45 coach buses. The fasteners securing the passenger seat back or the seat belt may be loose.

Risk / consequence

An unsecured seat back or seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Remedy

Prevost will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed September 2, 2025. Owner may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-23.

Chronology of events

1. May 19, 2025

   2025-05-19 Issue identified during vehicle production.

2. May 21, 2025

   2025-05-21 Delivery Stop was issued to stop the delivery of new vehicles until the investigation is completed by the supplier and corrective actions are implemented.

3. Jun 19, 2025

   2025-06-19 The root cause analysis report was received from the supplier.

4. Jun 25, 2025

   2025-06-25 Case was presented on Volvo Product Safety Evaluation Committee (PSEC) to evaluate if there is a potential safety-related issue. Decision made to raise the potential safety issue to Volvo Product Safety Committee (PSC) for review and determination.

5. Jul 3, 2025

   2025-07-03 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety-related defect, and that a recall is needed.

6. Jul 9, 2025

   2025-07-09 Defect Information Report submitted to authorities. No warranty claims related to this issue. No field reports, incidents, accidents, injury, or fatality were reported.

Notification schedule

Dealer notification

No Dealers

Owner notification

Aug 22, 2025 Phased Recall

Documents (14)