Improperly Tightened 30-Amp Shore Power Inlet May Cause Fire

Affected vehicles (1)

Component / system

Defect

Storyteller Overland, LLC (Storyteller) is recalling certain 2023 Mode LT recreational vehicles. The exterior shore power inlet may have been improperly tightened.

Risk / consequence

An improperly tightened shore power inlet may overheat, increasing the risk of a fire.

Remedy

Dealers will replace the shore power inlets, free of charge. Owner notification letters were mailed September 19, 2025. Owners may contact Storyteller customer service at 1-888-999-7442.

Chronology of events

1. Oct 4, 2024

   On October 4, 2024, Storyteller’s Service Department received a report of a customer whose vehicle showed discoloration and heat-warping of the exterior shore power inlet.

2. Oct 8, 2024

   On October 8, 2024, the Storyteller Safety Committee met and opened an investigation.

3. Apr 17, 2025

   On April 17, 2025, the Storyteller Safety Committee initially determined that there was not enough evidence to conclude that a safety defect was present in commerce.

4. Jun 23, 2025

   On June 23, 2025, Storyteller’s Service Department received reports of two other customers whose shore power inlets showed discoloration and burn mark indicators, and Storyteller’s Safety Committee reopened the investigation.

5. Jul 28, 2025

   On July 28, 2025, Storyteller’s Safety Committee discussed the results of the investigation, including analysis from its supplier as well as a review of field data. Based on a review of the data, a cluster of 9

Notification schedule

Dealer notification

Sep 19, 2025 - Sep 19, 2025 No Dealers

Owner notification

Sep 19, 2025 - Sep 19, 2025 Phased Recall

Documents (9)