Power Operated Tailgate May Drop Suddenly

Affected vehicles (1)

Component / system

Defect

Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.

Risk / consequence

A tailgate that suddenly drops can hit a person, increasing the risk of injury.

Remedy

Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.

Chronology of events

1. Sep 24, 2025

   A. Considered as a critical concern by CCMT* 2025-09-24 B. Field Service Action decision confirmed by Volvo Car Corporation 2025-10-01 C. Condition detected by? (Market VR**, internal, inspection, testing) 2025-03-24 D. Number of VR with the condition, reported to Volvo Cars from NSC? 1 E. Total number of cars included in VRs concerning the condition? 1

Notification schedule

Dealer notification

Sep 30, 2025 - Sep 30, 2025 No Dealers

Owner notification

Nov 18, 2025 - Nov 18, 2025 Phased Recall