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25V738Vehicle 6 documents

Improperly Installed Wheelchair Seat Belt Anchor/FMVSS 210

Non-Compliance Recall

Manufacturer
Prevost Car (US) Inc.
Units affected
31
Recall opened
Oct 29, 2025
Owner notification
Nov 6, 2025
Manufacturer campaign
SR25-311
Type
Vehicle

Affected vehicles (1)

  • PREVOST X3-45 COMMUTER2025

Component / system

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:SEAT BELTS:REAR/OTHER:ANCHORAGE

Defect

Prevost Car (US) Inc. (Prevost) is recalling certain 2025 X3-45 Commuter buses. The wheelchair seat belt anchorage may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk / consequence

An improperly installed seat belt anchorage can detach during a crash, increasing the risk of injury.

Remedy

Prevost will inspect and reinstall the seat belt anchorage as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-311. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 7, 2025.

Chronology of events

  1. Oct 2, 2025

    2025-10-02 Issue identified during an internal Prevost audit.

  2. Oct 7, 2025

    2025-10-07 Internal Prevost investigation was opened to determine if the issue is potentially safety related or a non-compliance.

  3. Oct 9, 2025

    2025-10-09 One warranty claim related to this issue was reported. The warranty claim was received on

  4. Jul 24, 2025

    July 24, 2025, and indicated that one MY2025 X3-45 Commuter exhibited inadequately fastened wheelchair seatbelt anchors.

  5. Oct 15, 2025

    2025-10-15 Internal campaign was launched to inspect and remedy all vehicles in production before being delivered.

Notification schedule

Dealer notification
No Dealers
Owner notification
Dec 12, 2025 - Dec 12, 2025 Phased Recall

Documents (6)

Source: NHTSA campaign 25V738000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.