25V772Vehicle
Wheelchair Restraint Retractor May Not Lock
Safety Recall
- Manufacturer
- Coach and Equipment Mfg. Corp.
- Units affected
- 79
- Recall opened
- Nov 24, 2025
- Report date
- Nov 10, 2025
- Manufacturer campaign
- —
- Type
- Vehicle
Affected vehicles (1)
- COACH AND EQUIPMENT PHOENIX2025
Component / system
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Defect
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk / consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Chronology of events
QSTRAINT Recall 25E063
Notification schedule
- Dealer notification
- Dec 01, 2025 - Dec 02, 2025 No Dealers
- Owner notification
- Dec 01, 2025 - Dec 05, 2025 Phased Recall
Source: NHTSA campaign 25V772000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.