Rearview Camera Image May Not Display/FMVSS 111

Affected vehicles (3)

Component / system

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk / consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

Chronology of events

1. Feb 22, 2025

   February 22, 2025 – Nissan received a field report on a MY25 Nissan Armada alleging the In-Vehicle Infotainment (IVI) screen went blank (black) while the ignition was “ON.” The technician replaced the IVI Controller Unit, and the incident part was collected for analysis.

2. March 2025

   March 2025 through September 2025 – Together with the supplier, analysis of the incident part confirmed the blank screen condition. The supplier performed additional comparative analysis between units with the incident condition and other field units. The analysis revealed that in certain situations, a software error could be transmitted during IVI unit start-up, enabling a power-saving (hibernate) mode which resulted in the loss of image in the IVI. Nissan continued to investigate the issue together with the supplier to determine whether this issue affected other Nissan (and INFINITI) models equipped with the same IVI software.

3. October 2025

   October 2025 through early November 2025 - Nissan assessed potential safety and regulatory compliance concerns. Nissan also discovered that a similar concern existed on Model Year 2025 Nissan Murano and Model Year 2025 INFINITI QX80 vehicles equipped with the same IVI system.

4. Nov 19, 2025

   November 19, 2025 – Nissan determined that the condition may not comply with FMVSS 111 and decided to conduct a voluntary recall campaign to remedy the potentially affected vehicles in the U.S. market.

Notification schedule

Dealer notification

Dec 12, 2025 No Dealers

Owner notification

Jan 09, 2026 Phased Recall