Park Outside - High Voltage Battery May Overheat

Affected vehicles (1)

Component / system

Defect

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.

Risk / consequence

A high voltage battery that overheats increases the risk of a fire.

Remedy

Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.

Chronology of events

1. August, 2024

   In August, 2024, the matter was reviewed by JLR’s Recall Determination Forum (RDC) which agreed to recall 2019 model year US vehicles, which showed an elevated risk of failure, to better mitigate the thermal overload condition. A State of Charge (SoC) cap was applied to the vehicles as an interim remedy. The issue was further reviewed at JLR’s RDC on 11 November 2024, where it was agreed that in the interest of timely resolution for our customers, the permanent remedy for the defect in these vehicles would be to reacquire the affected vehicles. Through 2025 and into 2026, JLR’s PSCC continued to regularly review the status of the investigation, including reports into LGES’s inspections of cells returned through the warranty process as well as reviewing in-depth the design and manufacturing process changes made by LGES throughout the manufacturing period. On 27 January 2026, following receipt of additional similar reports from customers in markets outside the US, PSCC referred the matter to the PSCC Decision Forum. On 29 January 2026, the PSCC Decision Forum agreed that, based on the field evidence, further action was required to supplement the existing protective software applied to vehicles manufactured up to the end of 2021 model year. The PSCC Decision Forum instructed that a safety recall be carried out on all

Notification schedule

Dealer notification

Feb 19, 2026 - Feb 19, 2026 No Dealers

Owner notification

Phased Recall