Jayco, Inc. recall 26V267

Affected vehicles (2)

Component / system

Defect

Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Condor and Jayco Granite Ridge motorhomes. The tempering mixing valve may not have been installed on the water heater.

Risk / consequence

The water could reach scalding temperatures without the mixing valve, increasing the risk of injury.

Remedy

Owners are advised to turn on the cold water first until the repairs are complete. Dealers will install the valve, free of charge. Owner notification letters were mailed May 1, 2026. Owners may contact Jayco customer service at 1-800-283-8267. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 28, 2026.

Chronology of events

1. Apr 22, 2026

   Tuesday, April 22, 2026: Production became aware of a situation where the line was not installing the tempering mixing valve. Engineering informed Compliance of the issue. Thursday, April 24, 2026: Engineering provided Compliance with the scope. Compliance informed WIRC of the incident via email. The WIRC members agreed to elevate the incident to CPAC. The incident was presented to CPAC via email. The CPAC members agreed to elevate the incident to SSC for a vote. SSC met and voted to issue a recall. There have been no complaints, claims, or injuries received by Jayco.

Notification schedule

Dealer notification

May 28, 2026 - May 28, 2026 No Dealers

Owner notification

May 28, 2026 - May 28, 2026 Phased Recall