Incorrectly Tightened Shock Bolts

Affected vehicles (4)

Component / system

Defect

Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Alpine, 2026 Montana, and Walkabout recreational trailers. The shock bolts may have been incorrectly tightened.

Risk / consequence

Loose shock bolts may cause a loss of vehicle stability, increasing the risk of a crash.

Remedy

Dealers will replace the shock bolts, free of charge. Owner notification letters were mailed June 1, 2026. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 26-483.

Chronology of events

1. May 8, 2026

   05/08/2026 – Report was made. LCI notified Keystone RV that they have identified a potential concern involving shock bolts on the Curt Touring Suspension System installed on specific Lippert chassis. Sporadic instances of improper torque have been identified.

2. May 8, 2026

   05/08/2026 – Investigation opened to determine scope and range of units affected.

3. May 10, 2026

   05/10/2026 – Warranty claims for shock bolts include 1 claims, claim created start date 4/25/2024 to claim created end date 05/10/2026

4. May 15, 2026

   05/15/2026 – Keystone Safety Committee reviewed the information and concluded that the data reviewed indicated a unanimous vote for a voluntary recall.

5. May 15, 2026

   05/15/2026 – Investigation concluded and scope completed.

Notification schedule

Dealer notification

Jun 01, 2026 - Jun 01, 2026 No Dealers

Owner notification

Jun 01, 2026 - Jun 01, 2026 Phased Recall

Documents